Founded in 2014, we are proud to be a self-funded, profitable,
and fully distributed company on a mission to help you better
understand how users behave on your website.
We serve customers in 180+ countries and work with the best
people around the world: our global team of over 100
Hotjarians works remotely throughout Europe, the Americas, and
Africa. Hi 👋
We help you better understand user behavior so you can make the right changes, improve UX, and grow conversions.
We began in 2014, when we released a simple beta version of Hotjar, collected feedback from hundreds of testers (we consider them our ‘Founding Members’), and kept improving through iterative changes.
Six years on, Hotjar is the leading solution for businesses selling online and their marketing, analytics, UX, and CRO teams who want a clearer understanding of user behavior. Our team of 100+ Hotjarians is committed to making Hotjar easy—easy to get approval for, set up, use, and get valuable insights from.
We are used on over 900,000 websites in 180+ countries, but we haven’t forgotten our beginnings: our origin story is publicly and transparently documented, and you can read it here.
We want to build a long-lasting, sustainable, and purposeful business with engaged team members and delighted customers.
From day one, Hotjar embraced a remote and flexible working
environment. We work a 40-hour week but are empowered to plan
our time and productivity as we wish. We have budgets to set up
our home office, personal development and wellness allowances,
and a ‘work together’ budget to visit other Hotjarians, wherever
they may be—among other perks.
We don't see each
other in person often, but our work is always guided by respect,
transparency, and collaboration. Our success is measured by the
value we create for our users and customers, and all 100+ of us
aim to follow five core values:
1. Obsess over our users
2. Be bold and move fast
3. Work with respect
4. Build trust with transparency
5. Learn by doing
The way we work is publicly documented, and you can
read our team manual here.
Want to know more? See our product tour!