Your privacy & Hotjar

From day one, Hotjar was designed and built with privacy in mind. We wanted to help our costomers improve their websites and create better user experiences, while keeping privacy t the core of our software-and we've been doing it since 2014.

Today, Hotjar is used on over 900,000 websites in 180+ countries. We believe we have a responsibility to set the example and protect not just the privacy of our customers, but also that of people who visit their website -in other words:you.

Improving websites, for you.

Online businesses use Hotjar to create better website experiences.

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We record interactions, not your sensitive data.

Hotjar is designed for websites to get insights. And respect your privacy.

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We will never share or sell your data.

Not to advertisers. Not to third-party services. Not to anyone.

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Request and access your data, anytime.

Your data is stored securely, and you can ask to see it whenever you want.

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Tracking: we'll always give you options.

If you prefer websites not to track data about your visit, we can help.

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Compliance commitment: GDPR, CCPA, and more.

Our customers can use Hotjar in a compliant manner, for you.

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Questions? We've got you covered

From FAQs to in-depth resources - our help center has everything you need to know about Hotjar relating to privacy, compliance, legal, and security.

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